Shipping policy

Premium Shipping Policy

Delivery Location

Orders are delivered within Qatar.

Service covers all major cities and residential areas.

Order Preparation

• Orders prepared within 1–2 business days

• Each Jalabia inspected before shipping

• Embroidery and finishing checked

• Packaging completed with care

You receive a confirmation once your order is ready.

Delivery Time

• Doha: 1–2 business days

• Other cities: 1–3 business days

Delivery times may change during Ramadan and Eid seasons.

Professional Packaging

Every order includes:

• Clean presentation

• Premium packaging

Gift Sets arrive ready to present.

Packaging protects fabric and embroidery during delivery.

Reliable Delivery

• Trusted local courier services

• Door-to-door delivery

• Phone confirmation before arrival

• Safe handling during transit

Tracking Updates

• Delivery updates provided

• Status available after dispatch

• Support available until delivery is complete

Address Requirements

Provide accurate details:

• Full address

• Building name or number

• Area name

• Active phone number

Accurate details prevent delays.

Damaged Items

If you receive a damaged item:

• Take clear photos

• Contact us within 48 hours

• Include your order number

We review each case and provide support.

Customer Support

For delivery questions:

• Fast response

• Clear updates

• Reliable assistance