Shipping policy

Premium Shipping Policy

Delivery Location

Orders are delivered within Qatar.

Service covers all major cities and residential areas.

Order Preparation

  • Orders prepared within 1–2 business days

  • Each Jalabia inspected before shipping

  • Embroidery and finishing checked

  • Packaging completed with care

You receive a confirmation once your order is ready.

Delivery Time

  • Doha: 1–2 business days

  • Other cities: 1–3 business days

Delivery times may change during Ramadan and Eid seasons.

Professional Packaging

Every order includes:

  • Clean presentation

  • Premium packaging

Gift Sets arrive ready to present.

Packaging protects fabric and embroidery during delivery.

Reliable Delivery

  • Trusted local courier services

  • Door-to-door delivery

  • Phone confirmation before arrival

  • Safe handling during transit

Tracking Updates

  • Delivery updates provided

  • Status available after dispatch

  • Support available until delivery is complete

Address Requirements

Provide accurate details:

  • Full address

  • Building name or number

  • Area name

  • Active phone number

Accurate details prevent delays.

Damaged Items

If you receive a damaged item:

  • Take clear photos

  • Contact us within 48 hours

  • Include your order number

We review each case and provide support.

Customer Support

For delivery questions:

  • Fast response

  • Clear updates

  • Reliable assistance